Terms of service
Last updated: 7 November 2026
Welcome to Camp-Out Shop ("we", "us"). By browsing or buying from our Shopify store, you agree to these terms.
Who we are
Camp-Out Shop sells practical camping essentials for customers in Australia and New Zealand. Contact: campoutau@gmail.com.
Orders & pricing
Prices are shown in AUD unless stated otherwise. Placing an order is an offer to buy; we may decline or cancel an order if stock, pricing, payment, or shipping issues come up. You’ll get an email confirmation when an order is accepted.
Shipping
We ship tracked to Australia (about 7–12 business days) and New Zealand (about 8–14 business days). Times start after dispatch and can vary by location, stock, and customs. Risk of loss passes when the carrier marks the parcel delivered, except where consumer law says otherwise.
Products
Product pages use clear photos and specs. We aim for honest listings. Colours and finishes can vary slightly in real life. Kits include the items named on the product page.
Returns & refunds
See our Refund policy. Damaged, defective, or wrong items: email us promptly with your order number and photos so we can sort a fair fix.
Your responsibilities
Provide accurate shipping and contact details. You’re responsible for any customs duties or import fees that apply in your country (if any).
Limitation of liability
To the extent allowed by Australian Consumer Law and applicable NZ consumer law, we’re not liable for indirect or consequential loss. Nothing in these terms limits non-excludable consumer guarantees.
Privacy
How we handle personal information is set out in our Privacy policy.
Changes
We may update these terms from time to time. The version on this page applies to new orders from the date it’s posted.
Contact
Questions? Email campoutau@gmail.com.